Terms of Service

In these Terms, the following words have specific meanings:

• “Platform” means ETERNEL, accessible at eternelgames.com and through associated mobile and web applications, including all services, features, and content. The Platform intellectual property is owned by Eternel Games LLC. The Platform is operated by Eternel Games Ltd.
• “Operator” means Eternel Games LLC, a Wyoming limited liability company (“IP Entity”), and Eternel Games Ltd, a company registered in England and Wales (Company No. 17139657) with its registered office at 128 City Road, London, EC1V 2NX (“Operating Entity”), collectively referred to as “Eternel” or “the Operator.”
• “IP Entity” means Eternel Games LLC, the entity that owns and licenses all intellectual property associated with the Platform.
• “Operating Entity” means Eternel Games Ltd, the entity that operates the Platform, manages user accounts, processes transactions, and administers Tournaments.
• “User” or “Player” means any person who creates an account on the Platform.
• “Game” means any competitive multiplayer game offered on the Platform. The Platform currently offers Serpenta Battle Royale. Additional Games may be added in the future.
• “Tournament” means a single match in which 4–12 players compete for prizes based on their in-game performance and final placement.
• “Entry Fee” means the amount paid by a Player to join a Tournament, also referred to as a “buy-in.”
• “Tier” means a Tournament level with a specific Entry Fee: Free ($0), Silver ($1.00), Gold ($5.00), or Platinum ($10.00).
• “Rake” means the platform commission of 10% deducted from the total Entry Fees collected for a paid Tournament before prizes are distributed. The Free Tier has no Rake.
• “Prize Pool” means the total Entry Fees minus the Rake, distributed to the top 3 finishers: 1st place receives 50%, 2nd place receives 30%, and 3rd place receives 20%.
• “Wallet” means a withdrawal destination (crypto address or supported payment method) designated by the Player for approved withdrawals.
• “Balance” means the Player’s real-money account balance on the Platform, denominated in US Dollars.
• “Restricted Jurisdiction” means any state, territory, or country where paid tournament play on the Platform is prohibited or restricted by law, as further described in Article 8.
• “Game Rules” means the official rules for each Game published at eternelgames.com/games/[game-name]/rules, which are incorporated into this Agreement by reference.

The following conduct is strictly prohibited on the Platform:

• Collusion or teaming — coordinating with other players in a Tournament to gain unfair advantage
• Multi-accounting — creating or using more than one account
• Automation — use of bots, scripts, macros, or any automation tools
• Bug exploitation — exploiting bugs, glitches, or unintended behavior (players must report these immediately)
• Feeding — intentionally losing or transferring value to another player
• Account trading — sharing, selling, or transferring accounts
• Financial crime — money laundering, fraud, or any use of the Platform for illegal financial activity
• Abuse — harassment, hate speech, threats, or abusive behavior toward other players or staff
• Tampering — attempting to reverse-engineer, decompile, hack, or disrupt the Platform or its infrastructure
• Location spoofing — using VPNs, proxy servers, GPS spoofing tools, or any other technology to circumvent geographic restrictions or misrepresent your location
• Underage play — accessing paid features while under the minimum age requirement

Penalties: Violations may result in, at the Operator’s sole discretion: a warning, temporary suspension, permanent ban, and/or forfeiture of account balance. The Operator may report suspected illegal activity to the appropriate authorities.

The Platform uses automated behavioral detection systems to identify collusion and teaming. Detection methods include proximity analysis, movement pattern correlation, selective non-aggression tracking, and statistical anomaly detection.

Players flagged for teaming may receive in-game penalties or account sanctions. The Operator’s determination of collusion is final.

Players may appeal sanctions by contacting [email protected] with their account details and a description of the situation. Appeals will be reviewed within 5 business days.

ETERNEL operates competitions in which outcomes are determined by player actions: real-time movement control, strategic positioning, boost timing, combat decisions, and zone management.

No random number generator (RNG) determines the outcome of any player-versus-player encounter. Specifically:

• Deterministic combat — collision outcomes are resolved by fixed rules based on speed, boost status, and size. No randomness is involved.
• Symmetric conditions — all players start with the same base stats. The shrinking zone and food spawns apply equally to all players.
• Complete information — all game state is visible to all players. There is no hidden information or asymmetric advantage.
• Skill-expressive mechanics — movement, boost management, spatial awareness, and strategic decision-making are the determining factors in every outcome.

This classification is intended to align with legal standards commonly applied to performance-based competitions under both the “dominant factor” test and the more restrictive “material element” test in various US jurisdictions. Statistical analysis of gameplay data confirms that higher-rated players consistently achieve superior outcomes over time. For a detailed legal analysis, see our Regulatory FAQ.

The Platform is committed to promoting responsible gaming. The following tools are available to all Players:

• Deposit limits — daily, weekly, or monthly, self-set by the Player
• Session reminders — periodic notifications of play duration
• Cool-off periods — 24-hour, 48-hour, or 7-day temporary self-exclusion from paid Tournaments
• Self-exclusion — temporary (7, 30, or 90 days) or permanent
• Transaction history — full history of all Entry Fees, prizes, deposits, and withdrawals, accessible at all times

If the Operator suspects problematic gaming behavior, it may contact the Player, impose limits, or suspend the account.

Minors: Users under 18 (or the age of majority in their jurisdiction) may access only free/no-money practice gameplay. Any minor attempting to access paid features will be blocked.

For full details, support resources, and helpline numbers, see our Responsible Gaming Policy.

All game content, code, graphics, sounds, trade names, trademarks, and branding are owned by Eternel Games LLC or its licensors. The ETERNEL name, logo, and brand are trademarks of the Operator. All rights not expressly granted herein are reserved.

Player-generated content (such as usernames and display names) grants the Platform a worldwide, non-exclusive, royalty-free license to display that content within the service. Players may not copy, redistribute, modify, or commercially exploit any Platform content without prior written consent from the Operator.

The Platform is provided “AS IS” and “AS AVAILABLE.” The Operator makes no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The Operator is not responsible for losses resulting from: internet connectivity issues, device failures, server outages, force majeure events, or any other circumstances beyond its reasonable control.

Server interruptions: In the event of a server failure during an active Tournament, the Operator will attempt to restore game state. If restoration is not possible, Entry Fees for affected sessions will be refunded in full.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, the Operator’s total aggregate liability arising out of or relating to these Terms or your use of the Platform shall not exceed the greater of (a) the Player’s account balance at the time of the incident, or (b) $100.

The Operator is not responsible for losses from normal gameplay — losing Tournaments is an inherent part of competitive gaming. ETERNEL is entertainment, not a financial product, investment, or gambling service.

The Operator may update these Terms at any time. Material changes will be communicated via email and/or in-app notification at least 14 days before taking effect.

Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms. Players who disagree may close their account and withdraw their balance at any time before the changes take effect.

Players may close their account at any time by contacting support. Upon closure, players may withdraw their remaining balance subject to minimum withdrawal requirements, completed KYC, and standard withdrawal processing.

The Operator may terminate accounts for violation of these Terms. Upon termination for cause, the Operator may forfeit remaining balance if the violation involves fraud, collusion, money laundering, or other prohibited conduct under Article 5.

• Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions continue in full force and effect.
• Entire agreement: These Terms, together with the Privacy Policy, Cookie Policy, Responsible Gaming Policy, AML & KYC Policy, and applicable Game Rules, constitute the entire agreement between you and the Operator regarding use of the Platform.
• No waiver: The Operator’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or the right to enforce it later.
• Assignment: The Operator may assign its rights and obligations under these Terms without notice. Players may not assign their accounts or any rights under these Terms.
• Force majeure: The Operator shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, war, terrorism, pandemic, government actions, or internet service disruptions.
• Language: In the event of a conflict between translated versions and the English version of these Terms, the English version prevails.
• Contact: For questions about these Terms, contact [email protected].